For an overview of how to care for your rugs. Please view our care and maintenance guide for rugs in the downloads below.

Please Note: As each rug is unique and made up of different yarns and fabrications, we recommend contacting a professional handmade rug washer before cleaning for advice specific to your rug.

General Care Notes: To keep your rug looking its best vacuum regularly to remove any dust or dirt. Avoid placing in direct sunlight and rotate regularly to equalise wear. Clip loose ends with scissors to remove and prevent pulling. Spot clean with cold water and a clean cloth – for stubborn stains use shampoo or wool mix, being careful to absorb any extra moisture after cleaning to prevent watermarking. To maintain your rugs condition, we recommend getting it professionally cleaned at least once a year — do not steam or dry clean.