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Resources

Employment

Positions Available
Want to work with Jardan?

Jardan is interested in hearing from talented and motivated people looking for a rewarding career. If your dream job isn’t listed here please email you CV to jobs@jardan.com.au

Questions?

Frequently Asked Questions
How do I place an online order?

Items can be added to your bag whenever you see the Buy Now icon.  When you are ready to place your order, click on the shopping bag icon in the top right hand corner of your screen and follow the prompts to sign in or register for an account.

What are my online payment options?

Online purchases are made easy and secure with a selection of payment options, including credit cards. Unfortunately, at present, we cannot accept gift cards or store credits for online purchases but please contact one of our stores for further assistance should you wish to redeem a gift card or use a store credit.

How will I know that you have received my online order?

You will receive an automated email confirming your online order.  If you cannot see this email, please check your junkmail. You can also check your order history and status in My Orders within your account. Once your order has been dispatched, you will receive confirmation along with an estimated delivery date.Orders are processed Monday to Friday (excluding public holidays).  Orders received on weekends or holidays will be processed the next business day. Delivery times for all homeware products are 2– 5 business days from the time of order.  Slight delays may occur during holiday or sale period.

How do I check the status of my online order?

Log in to your account, you will have options to see your wishlist, shopping bag and an overview of your order history in the right hand window. Click on view within the individual order for more information

How do I edit the information in my online account?

Log in to your account, your name will appear in the right hand window.  To edit account information and delivery details, click on Edit and update accordingly.

Where do you make your furniture?

Every Jardan piece is made to order in Melbourne, Australia.

Do you ship your furniture and lighting internationally?

We offer international shipping on our full collection with an established worldwide distribution team.

Do you work with trade?

Each Jardan store houses a specialist industry team to service Interior Designers, Decorators, Architects and Stylists. With an understanding of the industry and in depth knowledge of the Jardan collection, the team is on hand to assist with product pricing and the selection process as needed. Working in support of leading architecture and interior design firms, Jardan offers furniture, lighting and styling collections for residential use as well as within workplace, retail and hospitality environments, hotels and resorts, educational and government fit outs.

Click here to fill out a trade application form.

Can I use my own fabric?

Jardan offers an extensive collection of house fabrics and finishes suitable for a broad scope of use and selected specifically for their performance and suitability for our designs. If there is something particular that you are looking for, please ask your sales consultant.

Product

Product
Gift cards

Gift cards can be purchased in any Jardan store. At this stage, we are unable to accept a Jardan Gift Card as payment on online orders. Gift cards are valid for a 2 year period. Gift card balances can be checked instore, either in person or by telephone.  A gift card can be used across multiple purchases within the 2 year validity.  No change will be given on any remaining balances.

Wedding registry

Jardan offers an instore registry where your guests can make contributions to a gift account that allows you to select from anything in our collection up to the value, alternately the sum could be applied to an order for furniture crafted to order in the specific finishes that you select.

Jardan Magazine - The Good Life

The Good Life is a curated collection of stories on local makers, designers and places that inspire us. Pick up one in store or click the link below to download a copy.

Design Certification

All our products are Designed in Melbourne by our in house design team Jardan Lab. Design is at the core everything we do at Jardan and to ensure originality our designs are protected with design registration and certification granted by IP Australia. Jardan is committed to protect registered designs to ensure uniqueness in the market place and any infringements will be handled by our legal team.

Care + Maintenance

Our philosophy is simple, we only make furniture that lasts. Over their lifetime our products will need a little care and attention to ensure they can be enjoyed by generations to come. The following information will help you care for your Jardan products in the best
possible way.

Material Care
Timber with an oil finish

Timber is a natural product that will respond to its environmental conditions. We recommend you avoid extreme variation in temperature and humidity as well as contact with liquids and heat. Regularly wipe timber to remove dust and dirt. Do not leave liquid to sit on timber surfaces as it will penetrate and may cause staining. Wipe up spills immediately with a damp cloth. The tone of the timber will alter over time with exposure to UV light, please protect timber from direct or reflected sunlight. Do not use cleaners or polishes as these may cause permanent damage or colour variation to your furniture. Take care when placing or moving unglazed ceramics and other items with an irregular base finish as they may scratch the surface. Care packages specifically for timber with an oil finish are available from your nearest Jardan store.  Depending on the position of the piece and the conditions within your home, we recommend treating with a nourishing oil once a year. Before you begin oiling, place a protective layer below the furniture to collect any drips and always test the oil on an inconspicuous area before applying.

Timber with a lacquer finish

Timber is a natural product that will respond to its environmental conditions.  We recommend you avoid extreme variation in temperature and humidity as well as contact with liquids and heat. Regularly wipe timber to remove dust and dirt.  Do not leave liquid to sit on timber surfaces as it will penetrate and may cause staining.   Wipe up spills immediately with a damp cloth. The tone of the timber will alter over time with exposure to UV light, please protect timber from direct or reflected sunlight. Do not use cleaners or polishes as these may cause permanent damage or colour variation to your furniture. Take care when placing or moving unglazed ceramics and other items with an irregular base finish as they may scratch the surface.

Reclaimed Timber

Our reclaimed timber is sourced from around Australia, the species varies dependant on what is available so colour tone and markings will vary accordingly. It is not advisable to sit reclaimed timber directly on carpet or flooring that may stain as the timber may leach over time.

Fabric

Vacuum fabrics on a weekly basis to remove dust, dirt and any loose feathers.  Treat spills and stains as soon as possible by wiping with a damp cloth, do not treat with chemical cleaners or scrub as this can alter the fabrics appearance. We recommend contacting a specialist fabric cleaner to treat difficult stains. To prolong the life of your upholstery, we recommend annual cleaning by a specialist fabric cleaner.  Direct sunlight may cause colour change and aging of your fabric, for best performance we recommend positioning your furniture out of direct UV light. Please refer to the Materials Library on our website for care information specific to your fabric.

Leather

Leather is a natural product characterised by the unique tone and individual markings that the animal has acquired during its life which may include creases and stretchmarks, scars and insect bites.  Some softening and stretching of the leather is to be expected with use. Wipe leather with a clean, damp cloth on a weekly basis to remove dust and dirt particles that can work their way into the hide and abrade the surface. To refresh your leather, care packages specifically designed for aniline and  finished leathers are available at your nearest Jardan store. To treat difficult stains, we recommend contacting a specialist leather cleaner who can also assist with regular treatment of the leather to nourish and prolong the life of leather upholstery.

Cushions

Regularly shape and rotate loose cushions where applicable to maintain their shape and loft. Some movement may occur with loose covers as they are designed for a relaxed look and feel. It is natural that cushion fillings will settle and seat foams will soften over time. Scatter inserts can be invigorated by laying them out in the sun to air. While specialised fabrics have been selected to contain feathers in compartments, occasionally feather quills can pierce through the covers. They can be simply removed by pulling the feather

Powdercoated Metal

Regularly wipe metal with a damp soft cloth to remove particles which can abrade the surface with wear. Avoid contact with liquid, heat and direct sunlight. Abrasive cleaning products are not recommended.

Marble

Marble is a natural stone renowned for its unique aesthetic and character. With a honed finish and light protective coating applied, Jardan marble has a soft matt finish. Marble is naturally a porous material, making it susceptible to staining as it has an increased absorbency. It is essential that no liquids are left to sit on marble as they will penetrate the stone and cause staining. Wipe up spills immediately with a damp cloth.  Clean regularly with warm soapy water, using a small amount of crème cleaner with a soft sponge or cloth for stubborn stains. Acidic liquids (orange juice, wine etc) should be avoided as they react with marble and can deteriorate the finish.

Brass

Our brass products are finished with a clear coat of lacquer to prevent tarnishing.  Gently wipe clean with a soft cloth on a regular basis to remove dust and dirt particles  Use Spray and Wipe or Windex to remove any difficult marks or stains.

Glass

Regularly wipe glass and mirrored surfaces with a clean lint free cloth. Windex can be used to remove any difficult marks or stains.

Furniture + Lighting Warranty

Jardan products are designed and made to last a lifetime. If an issue does arise, we’re here to help with extensive structural warranties on all products and a national service network. We ensure the quality of our design and workmanship in our products will provide a lifetime of enjoyment when subject to their intended use.